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On 24 November 2012, the Australian Government introduced a Visa Evidence Charge (VEC) for people who would like a visa label in their passport. The introduction of the VEC supports the Australian Government's program of label-free visa processing, which was introduced to India, Nepal and Bhutan on 1 October 2012.
Travellers can only request and pay for a visa label if they have a current Australian visa. Regardless of when a visa application was lodged or granted, anyone who requests a visa label after 24 November 2012 will be charged.
The charge for a visa label is AUD70 (INR 4300/-). In addition to the VEC, where a client chooses to lodge their visa evidence application through VFS Global, a VEC processing fee (either a Service Fee or an Added Value Service) for the collection of the passport is payable by the client. There will be exemptions to the VEC for humanitarian, diplomatic and government sponsored visa applicants. However clients will still pay the VEC processing fee at VFS.
See: About your Visa
Label-free Travel to Australia
Australia’s modern electronic visa system does not require you to have a visa label placed in your passport to confirm your immigration status and entitlements in Australia. When you check in to fly to Australia, airline staff will electronically confirm that you have authority to travel to Australia prior to boarding the aircraft, using your passport.
Airlines and passenger ships are required to provide details of all passengers and crew to Australia’s immigration and customs authorities ahead of their arrival in Australia using the Advance Passenger Processing (APP) system. APP is a pre-arrival reporting system used by international airlines and cruise liners to verify a traveller’s authority to travel to and enter Australia, and to provide Australia’s border agencies with advance notice of people travelling to Australia.
How to check your visa details online
On 24 November 2012 the Visa Evidence Verification Online (VEVO) system was launched for clients outside Australia. VEVO allows clients who have been granted an Australian visa to check their visa details online at any time. For more information:
See: Fact Sheet - VEVO
If you have been granted a visa from Australia
If you have lodged an application for a visa in Australia and you have been advised in writing by the Department of Immigration and Citizenship Office in Australia that your visa has been granted, the letter may contain information that advises you to submit your passport to our office to obtain a visa label.
Although a label is no longer required, there may still be a number of letters in circulation which contain this out-of-date information. Please contact us if you have any questions.
See: Contact Us
How to request a label and pay the VEC
If you would still like a visa label you can submit your passport for evidencing through one of the channels below. For more information on how to make a request and details of exemptions, refer to Form 1405 Visa label request and payment.
See: Applications, Forms and Booklets
Before you submit a passport for evidencing of a visa label, please ensure that you have a blank page in your passport and the passport itself is not damaged.
At VFS Global
A service delivery partner has been appointed to collect passports on behalf of the Australian High Commission Visa Office in India. Passports from all states in India and Nepal can be lodged at VFS Global Service visa application centres along with the VEC payment and Form 1405. Please note, you will also be required to pay the VFS processing fee.
VFS visa application centres are open from 8:00am to 4:00pm Monday to Friday. A VFS services fee is charged for each passport submitted.
Applicants who lodged their passports through VFS may track the location of their passports on line through the visa website.
Passports sent directly to the AHC by courier or mail
Passports sent directly by courier or mail to the Australian High Commission should include a Demand Draft with the correct VEC fee and a completed Form 1405, and should be sent to:
The Visa Office – Visa Evidencing
Australian High Commission
New Delhi 110021
If the packet is sent to the AHC by courier, the courier company will usually take 2-3 working days to deliver.
If the packet is sent to the AHC by post, the postal services can take up to 15 working days to deliver.
Please also note that at times there are delays in delivery due to service disruptions.
You should make allowances for these timeframes when arranging for your travel to Australia.
In Person at the Australian High Commission:
Clients will not be admitted to the Australian High Commission to lodge visa or citizenship applications without a prior appointment. Appointments can be made by:
• e-mail firstname.lastname@example.org; or
• Telephone +011 4122 1000 (Please call between 09:00-12:00; or 14:00 - 17:00 Monday to Friday).
Note about making appointments:
Appointments for evidencing are restricted to 11:00 – 12:00 (Monday to Friday).
On-the-spot service is available in strictly limited circumstances.
Please give your full name and those of any other persons in your group, dates of birth, passport numbers and a telephone contact number.
The Australian High Commission, New Delhi thanks you for your co-operation.